CARLSBAD, Calif. – March 27, 2009 – Great Lakes Data Systems (GLDS) has successfully deployed its new BroadHub Watch outage detection module at two customer sites. The new product, which is fully integrated with the WinCable® billing and subscriber management system, provides powerful new functionality for cable operators.
CARLSBAD, Calif. – March 27, 2009 – Great Lakes Data Systems, Inc. (GLDS) announced that it has signed a long-term billing, subscriber management, and provisioning agreement with NuLink Digital in Newnan, GA.
GLDS has successfully completed data conversion as well as launch of billing and provisioning for S.A. Digital, B.T. Interdiction, Arris VOD, VoIP, real-time credit card/ACH processing, direct DOCSIS cable modem provisioning, and CableAnytime for web self-provisioning. NuLink is also using the GLDS Automated Response Unit (ARU) for balance inquiry, payment, outbound dialing, marketing, and work order finalization by phone. More
Customer Relationship Manager
Marco brings to GLDS over 15 years expertise in account management and sales with various SAAS platforms and Billing Management solutions. As an advocate for existing customers he’s incredibly passionate about helping them optimize efficiency and effectiveness so they can run a better business. Marco joined GLDS in 2015 and has a Bachelor’s Degree from the University of California, Berkeley.
Controller
Doug joined GLDS in 1988 initially providing skilled training and support of GLDS’ legacy billing and customer management platform. He soon transitioned into accounting and was responsible for initially automating GLDS’ financial records. Doug currently serves as GLDS’ Controller and oversees all accounting functions, including accounts payable, receivable, payroll, taxation and corporate and financial reporting. He has a bachelor’s degree in business with an additional emphasis in accounting.
Director, Business Development
Kevin joined GLDS in 2013, with global responsibility for business development. He brings nearly ten years of telecommunications and broadband management experience, with an extensive focus on enterprise and commercial services. Kevin came to GLDS from Momentum Telecom, a leading broadband OSS and wholesale voice provider, where he served as National Sales Manager. He holds a bachelor’s degree from Spring Hill College.
Director, Customer Success
Jodie joined GLDS in 2019 following a nine-year broadband career as a GLDS customer. Jodie has successfully led Customer Support, Technical Support teams utilizing various GLDS products and tools bringing a broadband service provider’s perspective to the management team. Jodie, and her team, seek to identify and address the unique needs of each broadband service provider with whom we work. Jodie has Bachelor of Science in Business Administration.
Vice President, Software Engineering
Saulius joined GLDS in 1998 and is the chief architect of the company’s primary platform. He holds a Master’s Degree in Computer Science with more than 25 years’ of software engineering experience in utility, cable and broadband billing and provisioning software development. He came to GLDS from Lithuania’s National Electric Company and his expertise includes database design, IT and software security, PA-DSS, Linux, Windows Development and Data Center Operations.
President, COO
Garrick joined GLDS in 2002 and has been responsible for the daily operations of the company since 2006. He has more than 25 years’ experience in billing, subscriber management, customer care and provisioning for major cable and telecommunications vendors such as AMDOCS, Alopa Networks, and Jacobs Rimell. Garrick has a Bachelor’s Degree in Business Management and an MBA.
Chairman, CEO
Laura joined GLDS in 1993 with degrees in Business and Information Systems Management. Her 25+ years’ experience in business, software development, network engineering, and M.I.S. management has allowed Laura to exercise broad influence over company operations throughout the history of the company.
Return envelope used with 3-Message BroadHub/WinCable statements. This is the envelope the subscriber will use to return their payment stub and payment.
