GLDS Teams with CCI Systems
GLDS Teams with CCI Systems for flow-through service management for Broadband Service Providers. CCI’s NOC platform integrated with GLDS’ WinCable Billing Software – Multi-State MSO Service Provider First to Deploy
ATLANTA, Ga. (SCTE CableTec Expo ‘13) – Oct. 22, 2013 – Great Lakes Data Systems, Inc. (GLDS) has announced that CCI Systems, Inc. has completed integration of their NOC platform for Internet and voice service provisioning, management, and diagnostics, with GLDS’ leading subscriber management and billing system, WinCable®
CCI has used GLDS’ Service Provisioning Gateway (SPG) to facilitate the integration. Designed to provide advanced service management, SPG enables activation of advanced services via third-party service provisioning platforms. SPG passes vital subscriber and service-related data to CCI, who uses it to configure elements involved in the delivery of service to the end subscriber. The result is single entry provisioning — directly from the billing system. The integrated solution means customer service representatives enter subscriber data only once, increasing their efficiency, reducing the opportunity for errors, and simplifying the task of reconciliation between two disparate systems. More