7/6/11 by Carl Weinschenk
The industry’s field technicians are working hard to keep up with the massive changes that the Internet and, subsequently, wireless technology have brought. One thing that would help, observes Garrick Russell, president of broadband billing and management provider Great Lakes Data Systems, is a better way to handle the information about all the devices in the home.
6/22/11 Great Lakes Data Systems (GLDS), a provider of PC-based subscriber management and billing systems for the cable TV industry, has made available its WinForce tech platform, which is fully integrated with GLDS’ WinCable billing and subscriber management system. WinForce Tech is available as a native Android application, or as a Web-enabled platform. More
6/15/11 Great Lakes Data Systems is introducing a tool created for cable technicians that hooks into GLDS’ back office so that techs have access to all of the info necessary to make sure an installation or repair can be performed without referring back to corporate. More
6/14/11 At the Cable Show in Chicago, Great Lakes Data Systems announced the general availability of its WinForce Tech workforce management platform, which the company is also demonstrating at the show. More
6/14/11 James Cable To Deploy New WinForce Tech Solution, George Winslow
WinForce Tech provides technicians with details on all the work to be performed as well as the information they need on the subscriber, allowing technicians to manage many subscriber functions that have previously required a customer to call customer service. More
Offers Operators Broad Control Over Subscriber Environment and Real-time Visibility for Field Technicians; James Cable to be Among First to Deploy
CHICAGO (NCTA’s The Cable Show ’11) – June 14, 2011 – Great Lakes Data Systems, Inc. (GLDS), the leading provider of PC-based subscriber management and billing systems for the cable television industry, today announced the general availability of WinForce tech. GLDS will demonstrate WinForce tech to the public for the first time at NCTA’s The Cable Show in Chicago June 14-16, 2011, in GLDS’ booth, #1821. More
4/11/11 Transparent Video Systems announced the successful integration of the GLDS billing and management system with the Transparent Video Systems Challenger Platform, an all-digital headend solution for independent cable TV operators. More
3-25-11 Great Lakes Data Systems entered into a long-term billing and provisioning agreement with Wave Broadband. The west-coast cable op has been using GLDS’ WinCable subscriber management and billing system since 2003. Read the rest of the article here.
3-24-11 Wave Broadband has signed a long-term deal to use Great Lakes Data Systems’ (GLDS) billing and provisioning platform. Wave Broadband’s parent company, WaveDivision Holdings, is an MSO based in Kirkland, Wash., that serves more than 300,000 customers in the Seattle, Portland, Sacramento and San Francisco DMAs
. Wave Broadband has been provisioning its customers using Great Lakes Data Systems’ WinCable subscriber management and billing platform since 2003…. Read the rest of the article here.
CARLSBAD, Calif – March 24, 2011– Great Lakes Data Systems, Inc. (GLDS), the leading provider of PC-based subscriber management and billing systems for the cable television industry, today announced that it has entered into a long-term billing and provisioning agreement with Wave Broadband. More
