Mobile Technologies for Workforce Management @BTR
December 5, 2012 by Monta Monaco Hernon | Cable operators are enabling mobile capabilities for their subscribers, so it makes sense to put mobile applications in the hands of their employees as well. Mobile workforce management solutions can provide field technicians the ability to access work orders and customer account details. By providing them with the type of tools available to the dispatcher, they can also access the same information that’s available in the back office while at the customer premises. More
