October 17, 2012 by Telecom Lead Africa  | Wananchi Group Kenya has deployed a combined billing solution – integrating GLDS’ WinCable subscriber management and billing system with Huawei’s U2000 NMS – to offer service delivery control of voice, video and data services, directly from the billing system.

Recently, Great Lakes Data Systems (GLDS), a provider of billing, subscriber management and provisioning systems for broadband providers, has completed the integration.

The new billing system integration enables GLDS to minimize revenue loss significantly and ensure better customer satisfaction.

Direct provisioning will allow operators to manage triple-play service delivery efficiently, eliminating the need for multiple disparate systems. This will allow operators to manage their Fiber-To-The-Home (FTTH) network without any additional mediation or provisioning layers.

“Huawei is honored with this strategic partnership with GLDS being the very first integration of our solutions. This will help reduce operational cost significantly allowing fast and easy deployment of Huawei FTTx GPON solution for fixed broadband services in Kenya, through which customer user experience can be enhanced by up to 100mbps to home speeds on fiber access networks,” said Huawei Kenya Representative office CEO Wind Li.

“Given the importance of FTTX within traditional and new video markets, and the predominance of Huawei’s products and solutions in both, we understood the strategic importance of completing this integration,” said GLDS’ President Garrick Russell.

“A popular choice among FTTH providers, GLDS has invested considerable resources to ensure we provide our customers with efficient, cost-effective ways of managing fiber-based service delivery, and we’re proud to be working with the world’s largest and most well-respected ICT solutions provider to expand our footprint into new markets,” Russell added.

Read the complete article here.